Feature, Suggestions and Reporting

To make sure the feedback process as smooth as possible, please use the following rules:

  1. Please post in English
  2. No support requests, which include things like refund/return/replacement requests, warranty claims, general questions on the device or services and status updates. For those, please reach out to contact@thehandy.com
  3. Bugs and Crash Reporting are okay to post. While reporting a bug please try to include a showcase of the bug, description of what is happening, the applications, firmware and device involved and a guide to replicating the issue
  4. No explicit content on display
  5. Try to include images, videos and details to better explain your suggestion
  6. Use tags to properly define what you are talking about
  7. Try searching if your suggestion has already been made by other users, if yes please upvote them to raise awareness on it.
  8. If you want a more direct conversation, try the Discord!

We appreciate the feedback you share with us!

70 votes

Smoother movement as an option in FW4+

Firmware 4 introduces a more mechanical and direct movement when switching direction compared to FW3, which was smoother. In my opinion, this feels worse. ...
Suggested by: kinetics (19 Nov, '24) Upvoted: 22 Jan Comments: 4
13 votes

RGB LED option for colorblindness

Option to change the rgb hex codes for the rgb led on handy to be adaptable for colorblindness ...
Suggested by: JJ (15 Nov, '24) Upvoted: 20 Dec, '24 Comments: 0
9 votes

Randomizer

In the randomizer, how about a random run time to go with the random pause time? That way, you'd never know what your going to get, a long or short run duration ...
Suggested by: HandyFan (23 Nov, '24) Upvoted: 13 Jan Comments: 0
5 votes

Mode Switch Function

Currently, the Handy swaps between modes when you press or press and hold the change mode button, but this makes it unwieldly to people that switch modes often. So ...
Suggested by: Vitor (14 Nov, '24) Upvoted: 20 Dec, '24 Comments: 0
4 votes

Keyboard controls improvement

Thanks for lightning fast implementation of my request for keyboard controls of stroke range and script delay in FW4! The suggestion is not to limit the assignable ...
Suggested by: grisax (20 Nov, '24) Upvoted: 01 Jan Comments: 0
Gathering Votes Firmware 4 New Feature Software
3 votes

zoom function on video player for mobile

It would be nice if the video player had a zoom function so i can immerse better when watching flat videos in VR rather then a smaller square
Suggested by: greg (24 Nov, '24) Upvoted: 01 Jan Comments: 0
1 votes

Play scripts without video

It would be nice to have the option to play a script without the video, or even add an option to put the script in a loop, but not have to upload any video for the ...
Suggested by: Rgm (13 Jan) Upvoted: 13 Jan Comments: 0